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Engagement

Every comment, DM and mention, in one place.

A unified inbox across Instagram, Facebook, LinkedIn, TikTok and Google Business — with assignment, threading and AI-drafted replies in your brand voice.

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Community without the chaos

One queue. Every channel. Every brand.

5+

channels unified

Instagram, Facebook, LinkedIn, TikTok and Google Business in one queue.

91%

CSAT rating

Across 10,000+ marketers using Sked.

AI-drafted

replies in your voice

Brand-Smart AI suggests; you send or edit.

Comments, DMs, reviews — in one queue.

Sort by channel, assign to a team-mate, surface high-priority conversations first. Link mentions back to the post they came from so context doesn't evaporate.

Where community lives

Three shifts that stop conversations slipping.

  • Unified inbox across channels

    Comments, DMs, mentions, tags and Google Business reviews. All channels, one queue, one workflow.

  • AI reply suggestions

    Brand-Smart AI drafts on-voice replies for reviews, comments and DMs. Hit send or edit first. You stay the human.

  • Assignment and threading

    Assign by channel, brand or priority. Context stays with the thread — no more 'who's handling this?' messages in Slack.

Google Business reviews, handled.

Particularly strong for local, franchise and multi-location teams — respond fast, stay on brand, keep every location's review stream in the same queue as the comments.

Common questions

Questions about Inbox.

  • Which platforms are unified in the inbox?

    Comments, DMs, mentions and tags from Instagram, Facebook, LinkedIn and TikTok — plus Google Business reviews. One queue, one workflow, one workspace.

  • Does AI draft replies?

    Yes — Brand-Smart AI drafts on-voice replies for reviews, DMs and comments. You review, edit or send as-is. No auto-send, no loose-cannon replies.

  • Can I assign conversations to team members?

    Assign by channel, brand, priority or content type. Context stays with the thread — no more 'who's handling this?' messages in Slack.

  • Do you support Google Business reviews?

    Yes. Monitor, respond and track Google Business reviews from the same inbox. AI-suggested replies in your brand voice — particularly strong for local and multi-location teams.

See Inbox in action. Start your 14-day trial.

Try Sked free for 14 days — no credit card, no lock-in. Just the connected workspace your team has been asking for.

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